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Assessment & Accreditation

Advancing Higher Education as a Field of Study
In Quest of Doctoral Degree Guidelines - Commemorating 120 Years of Excellence
Foreword by Lisa Wolf-Wendel
Winner of the 2015 Auburn Authors Awards Where is higher education as a field of study going in this century? How will higher education program leaders design and sustain their degree programs’ vitality in the face of perennial challenges from inside and outside the academy? While in 1979 the Council for the Advancement of Standards in Higher Education (CAS) defined standards for student affairs master’s level preparation, and while 2010 saw the adoption of guidelines for higher education administration and leadership preparation programs at the master’s degree level, there still are, however, no guidelines that address higher education leadership doctoral programs, despite increasing demands for assessment and evaluation. This book suggests that higher education administration doctoral degree guidelines are a critical next step in advancing their program quality and continuity. It offers a review of the field’s history, the condition of its higher education programs, developments from the student affairs specialization and its guidelines, and a multi-chapter dialogue on the benefits or disadvantages of having guidelines. At a time of urgency to prepare the next generation of higher education faculty and leaders, this book sets out the parameters for the debate about what the guidelines should cover to ensure the appropriate and effective preparation of students. It also offers a useful framework for enriching the knowledge of deans, chairs, program coordinators and faculty who are engaged in program design, assessment, and revision. It will also be of interest to policymakers, the personnel of accrediting agencies, and not least graduate students within higher education preparation programs. All the contributors to this volume have the exemplary expertise, leadership experience, and a close association with higher education guidelines and standards, and have extensively contributed to the literature on higher education.

Cloth: 978 1 62036 111 5 / $49.95

E-Book: 978 1 62036 113 9 / $39.99

The Analytics Revolution in Higher Education
Big Data, Organizational Learning, and Student Success
Foreword by Randy L. Swing
Co-published with AIR. Co-published with ACE. In this era of “Big Data,” institutions of higher education are challenged to make the most of the information they have to improve student learning outcomes, close equity gaps, keep costs down, and address the economic needs of the communities they serve at the local, regional, and national levels. This book helps readers understand and respond to this “analytics revolution,” examining the evolving dynamics of the institutional research (IR) function, and the many audiences that institutional researchers need to serve. Internally, there is a growing need among senior leaders, administrators, faculty, advisors, and staff for decision analytics that help craft better resource strategies and bring greater efficiencies and return-on-investment for students and families. Externally, state legislators, the federal government, and philanthropies demand more forecasting and more evidence than ever before. These demands require new and creative responses, as they are added to previous demands, rather than replacing them, nor do they come with additional resources to produce the analysis to make data into actionable improvements. Thus the IR function must become that of teacher, ensuring that data and analyses are accurate, timely, accessible, and compelling, whether produced by an IR office or some other source. Despite formidable challenges, IR functions have begun to leverage big data and unlock the power of predictive tools and techniques, contributing to improved student outcomes.

Cloth: 978 1 62036 576 2 / $125.00

Paper: 978 1 62036 577 9 / $35.00

E-Book: 978 1 62036 579 3 / $27.99

Assessing and Improving Student Organizations
A Guide for Students
This Assessing and Improving Student Organization (AISO) program is intended as a guide for leaders of student-led college organizations. It is designed to promote the assessment of their organization by leaders and members, help them with planning and improvement, and assist them in responding to reviews by governing bodies and national chapters. Apart from affording their members a structure for engaging with peers in activities of mutual interest, collegiate organizations provide them with hands-on opportunities for enhancing understanding of groups and organizations, and how they operate, and for acquiring and practicing the leadership, communication and collaborative skills that are so important for personal and professional effectiveness throughout life. This Guide provides you with a structure for analyzing the workings of your organization. It will generate insights to help you determine how effectively the organization is functioning, identify strengths and weaknesses, devise priorities and plans for future improvement, and in the process, promote your reflective learning. The AISO process constitutes an ideal laboratory to practice and refine your capabilities for analyzing and improving groups and organizations. Purpose and Elements of the AISO Program The Assessing and Improving Student Organization (AISO) program is intended as a guide for leaders of student-led college organizations. It is designed to promote the assessment of student organizations by their leaders and their members, to help them with planning and improvement, and assist them in responding to reviews by governing bodies and national chapters. Apart from affording their members a structure for engaging with peers in activities of mutual interest, collegiate organizations provide them with hands-on opportunities for enhancing understanding of groups and organizations, and how they operate, and for acquiring and practicing the leadership, communication and collaborative skills that are so important for personal and professional effectiveness throughout life. In addition, the AISO leadership process – unlike comparable programs – provides students with immediate and authentic feedback to evaluate their leadership, and how they impact their organization, community, and campus. The program consists of three elements: a Guide for Students, a Student Workbook, and a CD-ROM for facilitators. AISO has been developed under the auspices of NACA and ACPA by two authors who are experts in organizational and leadership development, student affairs, and human resources management. This is a unique, easy to use, and effective process that reflects input from student leaders. An ACPA Publication

Paper: 978 1 57922 413 4 / $14.95

E-Book: 978 1 57922 492 9 / $11.99

Assessing for Learning
Building a Sustainable Commitment Across the Institution
While there is consensus that institutions need to represent their educational effectiveness through documentation of student learning, the higher education community is divided between those who support national standardized tests to compare institutions’ educational effectiveness, and those who believe that valid assessment of student achievement is based on assessing the work that students produce along and at the end of their educational journeys. This book espouses the latter philosophy—what Peggy Maki sees as an integrated and authentic approach to providing evidence of student learning based on the work that students produce along the chronology of their learning. She believes that assessment needs to be humanized, as opposed to standardized, to take into account the demographics of institutions, as students do not all start at the same place in their learning. Students also need the tools to assess their own progress. In addition to updating and expanding the contents of her first edition to reflect changes in assessment practices and developments over the last seven years, such as the development of technology-enabled assessment methods and the national need for institutions to demonstrate that they are using results to improve student learning, Maki focuses on ways to deepen program and institution-level assessment within the context of collective inquiry about student learning. Recognizing that assessment is not initially a linear start-up process or even necessarily sequential, and recognizing that institutions develop processes appropriate for their mission and culture, this book does not take a prescriptive or formulaic approach to building this commitment. What it does present is a framework, with examples of processes and strategies, to assist faculty, staff, administrators, and campus leaders to develop a sustainable and shared core institutional process that deepens inquiry into what and how students learn to identify and improve patterns of weakness that inhibit learning. This book is designed to assist colleges and universities build a sustainable commitment to assessing student learning at both the institution and program levels. It provides the tools for collective inquiry among faculty, staff, administrators and students to develop evidence of students’ abilities to integrate, apply and transfer learning, as well as to construct their own meaning. Each chapter also concludes with (1) an Additional Resources section that includes references to meta-sites with further resources, so users can pursue particular issues in greater depth and detail and (2) worksheets, guides, and exercises designed to build collaborative ownership of assessment. The second edition now covers: * Strategies to connect students to an institution’s or a program’s assessment commitment * Description of the components of a comprehensive institutional commitment that engages the institution, educators, and students--all as learners * Expanded coverage of direct and indirect assessment methods, including technology-enabled methods that engage students in the process * New case studies and campus examples covering undergraduate, graduate education, and the co-curriculum * New chapter with case studies that presents a framework for a backward designed problem-based assessment process, anchored in answering open-ended research or study questions that lead to improving pedagogy and educational practices * Integration of developments across professional, scholarly, and accrediting bodies, and disciplinary organizations * Descriptions and illustrations of assessment management systems * Additional examples, exercises, guides and worksheets that align with new content

Cloth: 978 1 57922 440 0 / $125.00

Paper: 978 1 57922 441 7 / $39.95

E-Book: 978 1 57922 496 7 / $31.99

Assessing Service-Learning and Civic Engagement
Principles and Techniques
This book offers a broad overview of many issues related to assessment in higher education, with specific application for understanding the impact of service-learning and civic engagement initiatives. This revised edition includes an additional chapter that explores recent changes in the assessment landscape and offers examples and resources for designing assessment strategies for community engagement in higher education. The original text includes narrative addressing assessment issues and strategies; a detailed discussion of learning from multiple research projects performed over the past two decades about impact on multiple constituencies –students, faculty, communities, and institutions; and a discussion of strategies for data collection, analysis, synthesis, and reporting. Specific assessment instruments for use with each constituency are provided, including suggestions for administration, preparation, and data analysis. This volume will be helpful for individuals seeking a comprehensive resource on assessment issues in higher education.

Cloth: 978 1 945459 09 2 / $95.00

Paper: 978 1 945459 10 8 / $49.95

E-Book: 978 1 945459 11 5 / $39.99

Assessing Student Competence in Accredited Disciplines
Pioneering Approaches to Assessment in Higher Education
How do accreditors encourage attention to the assessment of student learning? How do faculty on the campuses respond to these actions by accreditors? What can we learn from the accredited disciplines about defining learning outcomes, promoting thoughtful campus planning for assessment, and improving student competence? Specialized accrediting bodies stand at the forefront of the assessment movement in higher education and exert important influences on program and institutional assessment and improvement. The academic programs these bodies approve are frequently among the first on a campus to consider ways to assess student competence. This book focuses on their approaches to assessment. The book opens with two foundation chapters. The first examines the concept of student competence and reviews the historical and political contexts in which assessment takes place. The second reviews best practices in carrying out assessment, including the important roles of faculty development and assessment leadership. Case studies then describe how faculty in eight professionally oriented disciplines have developed and practiced assessment on their campuses and the lessons these faculty offer to colleagues in their own and other disciplines. The book concludes with chapters on the use of authentic assessment within several disciplines on a single university campus; on the British quality assurance movement; and with a review of the lessons, issues, and challenges that are common across disciplines. The stories and examples presented in this book covering issues as diverse as faculty and student involvement, the role of outside stakeholders, and balancing external guidance and institutional autonomy–will provide immediate practical guidance for faculty and administrators active in assessment regardless of their discipline.

Assessing Student Learning in the Community and Two-Year College
Successful Strategies and Tools Developed by Practitioners in Student and Academic Affairs
Foreword by William E. Piland
This is a practical resource for community and two year college professionals engaged at all levels of learning outcomes assessment, in both academic and co-curricular environments. It is designed as a guide both to inform the creation of new assessment efforts and to enhance and strengthen assessment programs already established, or in development. Each chapter addresses a key component of the assessment process, beginning with the creation of a learning-centered culture and the development and articulation of shared outcomes goals and priorities. Subsequent chapters lead the reader through the development of a plan, the selection of assessment methods, and the analysis of results. The book concludes by discussing the communication of results and their use in decision making; integrating the conclusions in program review as well as to inform budgeting; and, finally, evaluating the process for continuous improvement, as well as engaging in reflection. The book is illustrated by examples developed by faculty and student affairs/services professionals at community and two year colleges from across the country. Furthermore, to ensure its relevance and applicability for its targeted readership, each chapter has at least one author who is a community college or two-year college professional. Contributors are drawn from the following colleges: Borough of Manhattan Community College David Phillips Buffalo State College Joy Battison Kimberly Kline Booker Piper Butler County Community College Sunday Faseyitan California State University, Fullerton John Hoffman Genesee Community College Thomas Priester Virginia Taylor Heald College Megan Lawrence Stephanie Romano (now with Education Affiliates) Hobart and William Smith Colleges Stacey Pierce Miami Dade College John Frederick Barbara Rodriguez Northern Illinois University Victoria Livingston Paradise Valley Community College Paul Dale San Diego Mesa College Jill Baker Julianna Barnes San Diego State University Marilee Bresciani San Juan College David Eppich Stark State College Barbara Milliken University of Akron Sandra Coyner Megan Moore Gardner

Cloth: 978 1 57922 911 5 / $125.00

Paper: 978 1 57922 912 2 / $30.95

E-Book: 978 1 57922 914 6 / $24.99

The Assessment of Doctoral Education
Emerging Criteria and New Models for Improving Outcomes
Foreword by Daniel D. Denecke
Following the growing commitment to assessment at the undergraduate level, doctoral programs are now grappling with what accountability means for them. This book provides a foundation for faculty and academic leaders of doctoral programs to promote inquiry into the educational practices that define their programs and contribute to graduate students' learning. It presents an array of examples of new program- and student-level assessment practices. The ideas and practices described here expand program review to include evidence of student learning--that is, students' demonstration of their knowledge, abilities, habits of mind, ways of knowing, ways of problem solving, and dispositions--through direct and indirect assessment methods that verify or challenge the efficacy of educational practices. The book encourages faculty and academic leaders to reconsider the process and to formulate new questions about the efficacy of educational practices and traditions, such as the dissertation, that have historically led to the conferring of the doctorate. It will prompt constructive discussion of desired student learning outcomes, and of the kinds of assessment methods that provide evidence of what and how students learn within the context of educational practices. Stressing the importance of listening and responding to graduate students as they progress through their studies or reflect on the relevance of their studies after graduation, the book also suggests new strategies to orient and support doctoral students in their educational journeys.

Paper: 978 1 57922 179 9 / $31.95

Catalyst in Action
Case Studies of High-Impact ePortfolio Practice
Published in association with AAC&U In 2017, Bret Eynon and Laura M. Gambino released High-Impact ePortfolio Practice, which drew broad acclaim from faculty and educational leaders. “An instant classic,” wrote one reviewer. “The book I’ve been waiting for!” exclaimed another. With compelling evidence of the impact of ePortfolio “done well,” and a practical framework for educators to follow, this research study quickly led to the formal recognition of ePortfolio as a validated High Impact Practice. Now, with Catalyst in Action: Case Studies of High-Impact ePortfolio Practice, Eynon and Gambino have taken the next step. The book offers 20 powerful case studies, drawn from campuses ranging from Bronx Community College to Yale University, from the University of South Carolina, to Dublin University and Arizona State. In High Impact ePortfolio Practice, Eynon and Gambino outlined the Catalyst Framework, spotlighting the strategies needed to launch, build and sustain a “high-impact” ePortfolio practice. Linking integrative social pedagogy to technology, assessment and professional development, the Catalyst Framework offers guiding principles and classroom-based ePortfolio practices that improve student success, deepen the student learning experience, and catalyze learning-centered institutional change. In Catalyst in Action, teams of faculty and college leaders detail their experiences exploring and testing the Framework on their campuses. Working with diverse groups of students in a broad range of disciplines and settings, the case study authors put Eynon and Gambino’s integrative strategies into practice. Catalyst in Action shares their findings and their insights. As higher education enters a challenging new era, it must find new ways adapt and change, to support and demonstrate student growth and development. Catalyst in Action is a powerful combination of intensive research and practical experiencing. Offering exciting new evidence and fresh new insights, Catalyst in Action will be an invaluable resource for those who wish to build student success, advance higher learning, and meet the demands of the 21st century.

Cloth: 978 1 62036 866 4 / $125.00

Paper: 978 1 62036 867 1 / $35.00

E-Book: 978 1 62036 869 5 / $27.99

Coming to Terms with Student Outcomes Assessment
Faculty and Administrators’ Journeys to Integrating Assessment in Their Work and Institutional Culture
Edited by Peggy L. Maki
“Assessment on college campuses has a sordid history, and it is fairly simple to find someone with a traumatic tale to tell. It is wise to respect that that reputation is deserved.” “How do you modify the inner workings and culture of a massive institution with minimal resources and even less authority (other than GE course approvals), and thousands and thousands of talented people busy doing other things?” “The road to departmental assessment can seem both dramatic and apocalyptic, especially if one’s departmental ‘centre cannot hold,’ and purpose falls apart. The Department of English and Linguistics is presently on this journey, slouching towards its own revelations of mission and fulfillment of purpose.” “I have become more optimistic about the potential value of the process, even if some of my initial skepticism remains. This skepticism, however, has been valuable, forcing me to think in more concrete ways about what I do in the classroom.” As these excerpts show, this is no conventional book about assessment. It presents the unvarnished first-person accounts of fourteen faculty and administrators about how they grappled, and engaged, with assessment and how – despite misgivings and an often-contentious process – they were able to gain the collaboration of their peers as the benefits for student learning became evident. This is a book for skeptical faculty, for those who have been tasked to spearhead their institution’s call to create a culture of assessment; and, on campuses where assessment has been widely accepted and implemented, for those who now need to ensure this commitment will endure. For all these audiences, this book offers valuable advice, strategies, models and ideas.

Cloth: 978 1 57922 434 9 / $125.00

Paper: 978 1 57922 435 6 / $29.95

E-Book: 978 1 57922 506 3 / $23.99

Connecting the Dots
Developing Student Learning Outcomes and Outcomes-Based Assessment
Demands for quality at all levels of education are higher than they have ever been. Making clear what students must learn is being stressed by Federal and State governments and by professional and national accreditation organizations. This book is designed to help faculty and institutions of higher education meet these demands by obtaining, managing, using, and reporting valid outcome attainment measures at the course level; and mapping outcome attainment from the course level to departmental, degree program, and institutional levels, and beyond. It demonstrates how to communicate clearly what students are supposed to know and be able to do; write assessments that measure the expectations; and produce test scores that are valid for their intended use and interpretation, so that valid inferences can be made about students and programs. It is a “how-to” manual that is rich with guidelines, model forms, and examples that will lead the reader through the steps to “connect the dots” from outcomes assessment to outcomes-based reporting. This new edition incorporates several enhancements including additional examples, tables, and figures that help clarify and expand the three-level outcomes and assessment model. A new Chapter 9 introduces a census approach to obtaining outcome attainment measures at the program and institutional levels and shows how to link outcome values to outcome statements from outside sources such as national and professional organizations. Chapter 9 concludes with a discussion on obtaining and using outcome attainment values at the student level with the aid of modern technologies.

Cloth: 978 1 62036 479 6 / $125.00

Paper: 978 1 62036 480 2 / $24.95

E-Book: 978 1 62036 482 6 / $19.99

Coordinating Student Affairs Divisional Assessment
A Practical Guide
Foreword by Larry D. Roper
Co-published with ACPA, College Student Educators International and NASPA, The National Association of Student Personnel Administrators, Inc.
           The need for the new role of student affairs assessment coordinator has emerged in response to the increasing demand for outcomes information, the proliferation of data, and the recognition that coordinating this work within divisions is of paramount importance. For those taking on this role, this book constitutes a practical guide to leading and implementing an assessment program – whether doing so full- or part-time, as an individual or in a multi-person office, or whether reporting to or being in positional leadership. Recognizing that this function that is new to student affairs, and that those who take it on frequently find themselves in an in-between world, being both embedded with, but also distinct from, their divisional colleagues, this book first addresses the common challenges and issues related to defining and implementing the role and cultivating a culture of assessment. It then deals with the practicalities of creating systems and structures; developing assessment skills throughout the organization; and creating an integrated model for measuring progress towards strategic planning goals, and for informing decision-making and resource allocation. The book concludes with guidance on leading and maintaining ethical standards related to data collection, storage and sharing for the division, and on navigating the dynamic political environment that assessment professionals will encounter.

Cloth: 978 1 62036 327 0 / $125.00

Paper: 978 1 62036 328 7 / $29.95

E-Book: 978 1 62036 330 0 / $23.99

Creating Wicked Students
Designing Courses for a Complex World
In Creating Wicked Students, Paul Hanstedt argues that courses can and should be designed to present students with what are known as “wicked problems” because the skills of dealing with such knotty problems are what will best prepare them for life after college. As the author puts it, “this book begins with the assumption that what we all want for our students is that they be capable of changing the world….When a student leaves college, we want them to enter the world not as drones participating mindlessly in activities to which they’ve been appointed, but as thinking, deliberative beings who add something to society.” There’s a lot of talk in education these days about “wicked problems”—problems that defy traditional expectations or knowledge, problems that evolve over time: Zika, ISIS, political discourse in the era of social media. To prepare students for such wicked problems, they need to have wicked competencies, the ability to respond easily and on the fly to complex challenges. Unfortunately, a traditional education that focuses on content and skills often fails to achieve this sense of wickedness. Students memorize for the test, prepare for the paper, practice the various algorithms over and over again—but when the parameters or dynamics of the test or the paper or the equation change, students are often at a loss for how to adjust. This is a course design book centered on the idea that the goal in the college classroom—in all classrooms, all the time—is to develop students who are not just loaded with content, but capable of using that content in thoughtful, deliberate ways to make the world a better place. Achieving this goal requires a top-to-bottom reconsideration of courses, including student learning goals, text selection and course structure, day-to-day pedagogies, and assignment and project design. Creating Wicked Students takes readers through each step of the process, providing multiple examples at each stage, while always encouraging instructors to consider concepts and exercises in light of their own courses and students.

Cloth: 978 1 62036 696 7 / $125.00

Paper: 978 1 62036 697 4 / $24.95

E-Book: 978 1 62036 699 8 / $19.99

Degrees That Matter
Moving Higher Education to a Learning Systems Paradigm
Sponsored by NILOA. Concerned by ongoing debates about higher education that talk past one another, the authors of this book show how to move beyond these and other obstacles to improve the student learning experience and further successful college outcomes. Offering an alternative to the culture of compliance in assessment and accreditation, they propose a different approach which they call the Learning System Paradigm. Building on the shift in focus from teaching to learning, the new paradigm encourages faculty and staff to systematically seek out information on how well students are learning and how well various areas of the institution are supporting the student experience and to use that information to create more coherent and explicit learning experiences for students. The authors begin by surveying the crowded terrain of reform in higher education and proceed from there to explore the emergence of this alternative paradigm that brings all these efforts together in a coherent way. The Learning System Paradigm presented in chapter two includes four key elements—consensus, alignment, student-centeredness, and communication. Chapter three focuses upon developing an encompassing notion of alignment that enables faculty, staff, and administrators to reshape institutional practice in ways that promote synergistic, integrative learning. Chapters four and five turn to practice, exploring the application of the paradigm to the work of curriculum mapping and assignment design. Chapter six focuses upon barriers to the work and presents ways to start and options for moving around barriers, and the final chapter explores ongoing implications of the new paradigm, offering strategies for communicating the impact of alignment on student learning. The book draws upon two recent initiatives in the United States: the Tuning process, adapted from a European approach to breaking down siloes in the European Union educational space; and the Degree Qualifications Profile (DQP), a document that identifies and describes core areas of learning that are common to institutions in the US. Many of the examples are drawn from site visit reports, self-reported activities, workshops, and project experience collected by the National Institute for Learning Outcomes Assessment (NILOA) between 2010 and 2016. In that six-year window, NILOA witnessed the use of Tuning and/or the DQP in hundreds of institutions across the nation.

Cloth: 978 1 62036 463 5 / $125.00

Paper: 978 1 62036 464 2 / $35.00

E-Book: 978 1 62036 466 6 / $23.99

Demonstrating Student Success
A Practical Guide to Outcomes-Based Assessment of Learning and Development in Student Affairs
This practical guide to outcomes-based assessment in student affairs is designed to help readers meet the growing demand for accountability and for demonstrating student learning. The authors offer a framework for implementing the assessment of student learning and development and pragmatic advice on the strategies most appropriate for the readers’ particular circumstances. Beginning with a brief history of assessment, the book explains how to effectively engage in outcomes-based assessment, presents strategies for addressing the range of challenges and barriers student affairs practitioners are likely to face, addresses institutional, divisional, and departmental collaboration, and considers future developments in the assessment of student success. One feature of the book is its use of real case studies that both illustrate current best practices in student affairs assessment that illuminate theory and provide examples of application. The cases allow the authors to demonstrate that there are several approaches to evaluating student learning and development within student affairs; illustrating how practice may vary according to institutional type, institutional culture, and available resources. The authors explain how to set goals, write outcomes, describe the range of assessment methods available, discuss criteria for evaluating outcomes-based assessment, and provide steps and questions to consider in designing the reflection and institutional assessment processes, as well as how to effectively utilize and disseminate results. Their expert knowledge, tips, and insights will enable readers to implement outcomes-based assessment in ways that best meet the needs of their own unique campus environments.

Cloth: 978 1 57922 304 5 / $125.00

Paper: 978 1 57922 305 2 / $31.95

E-Book: 978 1 57922 516 2 / $25.99

Demystifying Outcomes Assessment for International Educators
A Practical Approach
For many in international education, assessment can seem daunting and overwhelming, especially given that such efforts need to involve much more than a pre/post survey. This book is a practical guide to learning-outcomes assessment in international education for practitioners who are starting to engage with the process, as well as for those who want to improve the quality and effectiveness of their assessment efforts. Assuming no prior knowledge, the book offers an accessible and clear road map to the application of assessment. Recognizing that a “one size fits all” approach cannot capture the diversity of goals and settings of international education, or the rich variety of programs and organizations involved in delivering it, author Darla Deardorff provides the reader with foundational principles and knowledge to develop appropriate assessment approaches for evaluating and improving student learning outcomes, which are the drivers of higher education internationalization She provides the background for assessment, highlights how the characteristics of international education pose unique challenges for assessment, considers the contexts to which assessment may be applied – whether in cross-border or “at home” institutional experiences, such as in curricular, co-curricular or extracurricular settings – and distills a seemingly convoluted process into a manageable approach. From the basics of getting started in assessment to highlighting pitfalls to avoid, this book offers a holistic and practical approach to assessment that moves beyond seeing assessment as a discrete activity to on-going process that is integrated into student learning. There is also a unique chapter for education leaders on assessment essentials from a leadership-perspective. The appendices include worksheets for implementing assessment, creating an assessment team, and getting buy-in from stakeholders. Other appendices include a list of standards adapted to international education outcomes assessment, guidance on assessing intercultural competence, and resources. This book reflects the author’s experience of over a decade of work with international education programs and higher education institutions around the world, and synthesizes what she has learned into an easy-to-use resource for anyone who wants to understand and utilize effective assessment in the field of international education.

Cloth: 978 1 62036 127 6 / $125.00

Paper: 978 1 62036 128 3 / $29.95

E-Book: 978 1 62036 130 6 / $23.99

Departmental Assessment
How Some Campuses Are Effectively Evaluating the Collective Work of Faculty
Reports the results of a survey to locate campus evaluation policies and practices that encourage constructive change in departments and a stronger culture of collective responsibility for the unit's success. Specific recommendations are offered–ideas that could aid in creating a more "self-regarding" institution, stronger and more widely accepted methods for evaluating departments and collectives, and eventually greater flexibility for departmental faculty. The authors review materials from 130 institutions, following visits to eight campuses, and identify the key components: (1) the degree to which the organizational and cultural setting promotes a conducive atmosphere for evaluation; (2) the credibility and fairness of evaluation policies and practices; and (3) the validity and reliability of evaluation standards, criteria, and measures. Supported by the Pew Charitable Trusts.

Paper: 978 1 56377 049 4 / $19.95

Designing Better Engineering Education Through Assessment
A Practical Resource for Faculty and Department Chairs on Using Assessment and ABET Criteria to Improve Student Learning
Foreword by Richard M. Felder
This book is written for engineering faculty and department chairs as a practical guide to improving the assessment processes for undergraduate and graduate engineering education in the service of improved student learning. It is written by engineering faculty and assessment professionals who have many years of experience in assessment of engineering education and of working with engineering faculty. The book reflects the emphasis placed on student outcomes assessment by ABET, Inc., the organization that accredits most U.S. engineering, computer science and technology programs, as well as providing substantial equivalency evaluations to international engineering programs. The book begins with a brief overview of assessment theory and introduces readers to key assessment resources. It illustrates–through practical examples that reflect a wide range of engineering disciplines and practices at both large and small institutions, and along the continuum of students’ experience, from first year to capstone engineering courses through to the dissertation–how to go about applying formative and summative assessment practices to improve student learning at the course and program levels. For most institutions, assessment of graduate education is new; therefore, there are readers who will be particularly interested in the chapters and examples related to graduate education. This book concludes with a vision for the future of assessment for engineering education. The authors cover five basic themes: · Use of assessment to improve student learning and educational programs at both undergraduate and graduate levels · Understanding and applying ABET criteria to accomplish differing program and institutional missions · Illustration of evaluation/assessment activities that can assist faculty in improving undergraduate and graduate courses and programs · Description of tools and methods that have been demonstrated to improve the quality of degree programs and maintain accreditation · Identification of methods for overcoming institutional barriers and challenges to implementing assessment initiatives

Paper: 978 1 57922 213 0 / $37.50

Developing Outcomes-Based Assessment for Learner-Centered Education
A Faculty Introduction
The authors--a once-skeptical chemistry professor and a director of assessment sensitive to the concerns of her teacher colleagues--use a personal voice to describe the basics of outcomes-based assessment. The purpose of the book is to empower faculty to develop and maintain ownership of assessment by articulating the learning outcomes and evidence of learning that are appropriate for their courses and programs. The authors offer readers a guide to the not always tidy process of articulating expectations, defining criteria and standards, and aligning course content consistently with desired outcomes. The wealth of examples and stories, including accounts of successes and false starts, provide a realistic and honest guide to what's involved in the institutionalization of assessment.

Cloth: 978 1 57922 194 2 / $125.00

Paper: 978 1 57922 195 9 / $28.95

Enhancing Assessment in Higher Education
Putting Psychometrics to Work
Foreword by Michael J. Kolen
Co-published with AIR. Published in association with AAC&U Assessment and accountability are now inescapable features of the landscape of higher education, and ensuring that these assessments are psychometrically sound has become a high priority for accrediting agencies and therefore also for higher education institutions. Bringing together the higher education assessment literature with the psychometric literature, this book focuses on how to practice sound assessment. This volume provides comprehensive and detailed descriptions of tools for and approaches to assessing student learning outcomes in higher education. The book is guided by the core purpose of assessment, which is to enable faculty, administrators, and student affairs professionals with the information they need to increase student learning by making changes in policies, curricula, and other programs. The book is divided into three sections: overview, assessment in higher education, and case studies. The central section looks at direct and indirect measures of student learning, and how to assure the validity, reliability, and fairness of both types. The first six chapters (the first two sections) alternate chapters written by experts in assessment in higher education and experts in psychometrics. The remaining three chapters are applications of assessment practices in three higher education institutions. Finally, the book includes a glossary of key terms in the field.

Cloth: 978 1 62036 367 6 / $35.00

E-Book: 978 1 62036 370 6 / $27.99

ePortfolio as Curriculum
Models and Practices for Developing Students’ ePortfolio Literacy
Foreword by Terry Rhodes
At a moment when the ePortfolio has been recognized as a high impact practice – as a unique site for hosting student integrative learning and as a powerful genre for assessment – this book provides faculty, staff, and administrators with a set of frameworks and models useful for guiding students in designing and creating ePortfolios that clearly communicate their purpose and effectively use the affordances of the medium. In short, this book both illustrates and provides guidance on how to support the development of students’ ePortfolio literacy. The ePortfolio curricular models provided in ePortfolio as Curriculum include both those integrated within existing disciplinary courses and those offered through credit-bearing stand-alone courses. In taking up questions focused on what students need to know and do in becoming informed, effective ePortfolio makers, the contributors to this volume – from the standpoint of their course outcomes and institutional contexts – present various approaches to developing an ePortfolio curriculum. Individually and collectively, the chapters explain ways to engage students in understanding the potential purposes, structures, audiences, and designs of ePortfolios; in developing the reflective practices for contextualizing and informing the selection and curation of artifacts; and in creating appropriate focus and coherence. Synthesizing insights from the previous chapters, the concluding chapter identifies six consistent features of an ePortfolio curriculum that support the development of students' ePortfolio literacy. In addition, Kathleen Blake Yancey identifies and defines seven common ePortfolio curricular dimensions that contribute to students' ePortfolio literacy, among them student agency, digital identity, and campus and global citizenship. Not least, she describes new practices emerging from ePortfolio curricula, including new ePortfolio-specific genres; new metaphors used to characterize ePortfolios and their practices; and new issues that the ePortfolio curriculum raises.

Cloth: 978 1 62036 759 9 / $125.00

Paper: 978 1 62036 760 5 / $29.95

E-Book: 978 1 62036 762 9 / $23.99

Excellence in Higher Education
Workbook and Scoring Instructions
This Workbook accompanies the new (eighth) edition of the Excellence in Higher Education Guide: A Framework for the Design, Assessment and Continuous Improvement of Institutions, Departments and Programs. It is generously illustrated with PowerPoint presentations for use in facilitating workshops and includes additional background on the each of the EHE categories and structured exercises that can be used by individuals or a group context to support the assessment and planning process within a particular program, department or institutions. The scoring guidelines will help you interpret results and gauge your institution's performance. The eighth edition of Excellence in Higher Education updates and extends the classic EHE series, including a broad and integrated approach to design, assessment, planning, and improvement of colleges and universities of all types, as well as individual academic, student affairs, administrative and services units. The framework included in the Guide is adaptable to institutions and units with any mission, and is consistent with the current directions within regional and programmatic accreditation. Click here for more information on the Guide. The eighth edition series also includes Facilitator’s Materials (available only by download).

Paper: 978 1 62036 400 0 / $25.00

E-Book: 978 1 62036 402 4 / $19.99

Excellence in Higher Education
Facilitator's Materials
This ebook will be very useful for those who lead an EHE program. These facilitator’s materials will also make it possible to customize the EHE materials and adapt exercises to the needs of particular organizations. The eighth edition of Excellence in Education updates and extends the classic EHE series, including a broad and integrated approach to design, assessment, planning, and improvement of colleges and universities of all types, as well as individual academic, student affairs, administrative and services units. The framework included in the Guide is adaptable to institutions and units with any mission, and is consistent with the current directions within regional and programmatic accreditation. Click here for more information on the Guide. The eighth edition series also includes a Workbook and Scoring Instructions (available in print and electronic format. The Facilitator's Materials are also sold as an ebook bundle with the Guide.

E-Book: 978 1 62036 406 2 / $19.99

Excellence in Higher Education Guide
A Framework for the Design, Assessment, and Continuing Improvement of Institutions, Departments, and Programs
The new (eighth) edition of the Excellence in Higher Education Guide: A Framework for the Design, Assessment and Continuous Improvement of Institutions, Departments and Programs updates and extends the classic EHE series. This edition includes a broad and integrated approach to design, assessment, planning, and improvement of colleges and universities of all types, as well as individual academic, student affairs, administrative and services units. The framework included in the Guide is adaptable to institutions and units with any mission, and is consistent with the current directions within regional and programmatic accreditation. Based on the Malcolm Baldridge National Quality Award framework, this bestseller is the definitive tool for college and university administrators. The flexibility of the EHE model makes it appropriate for use with administrative or academic departments, with administrative or faculty councils or senate, and with programs, centers, or institutes. Moreover, the framework can be used by an entire college or university or with a particular department, division or campus. The EHE program includes everything you need to conduct a self-assessment workshop. The Guide provides facilitators with a solid understanding of the EHE model, providing detailed guidance in each of the seven areas: • Leadership • Purposes and Plans • Beneficiary and Constituency Relationships • Programs and Services • Faculty/Staff and Workplace • Metrics, Assessment and Analysis • Outcomes and Achievements The eighth edition series also includes a Workbook and Scoring Instructions (available in print and electronic format) and Facilitator’s Materials (available only by download). The Guide is also sold as an ebook bundle with the Facilitator's materials.

Cloth: 978 1 62036 395 9 / $125.00

Paper: 978 1 62036 396 6 / $39.95

E-Book: 978 1 62036 398 0 / $31.99

Excellence in Higher Education Guide & Facilitator’s Materials Set
This bundle consists of the Guide (print version) and the Facilitator’s Materials (e-book). The new (eighth) edition of the Excellence in Higher Education Guide: A Framework for the Design, Assessment and Continuous Improvement of Institutions, Departments and Programs updates and extends the classic EHE series. This edition includes a broad and integrated approach to design, assessment, planning, and improvement of colleges and universities of all types, as well as individual academic, student affairs, administrative and services units. The framework included in the Guide is adaptable to institutions and units with any mission, and is consistent with the current directions within regional and programmatic accreditation. Based on the Malcolm Baldridge National Quality Award framework, this bestseller is the definitive tool for college and university administrators. The flexibility of the EHE model makes it appropriate for use with administrative or academic departments, with administrative or faculty councils or senate, and with programs, centers, or institutes. Moreover, the framework can be used by an entire college or university or with a particular department, division or campus. The EHE program includes everything you need to conduct a self-assessment workshop. The Guide provides facilitators with a solid understanding of the EHE model, providing detailed guidance in each of the seven areas: • Leadership • Purposes and Plans • Beneficiary and Constituency Relationships • Programs and Services • Faculty/Staff and Workplace • Metrics, Assessment and Analysis • Outcomes and Achievements Facilitators will find the materials for download very useful leading an EHE program. These materials will also make it possible to customize the EHE materials and adapt exercises to the needs of particular organizations. In addition, eighth edition series also includes a Workbook and Instructions (available in print and electronic format). The Workbook is generously illustrated with PowerPoint presentations for use in facilitating workshops. It includes additional background on the each of the EHE categories and structured exercises that can be used by individuals or a group context to support the assessment and planning process within a particular program, department or institutions. The scoring guidelines will help you interpret results and gauge your institution's performance.

Paper & E-Book: 978 1 62036 399 7 / $45.00

High-Impact ePortfolio Practice
A Catalyst for Student, Faculty, and Institutional Learning
Foreword by George D. Kuh
At a moment when over half of US colleges are employing ePortfolios, the time is ripe to develop their full potential to advance integrative learning and broad institutional change. The authors outline how to deploy the ePortfolio as a high-impact practice and describe widely-applicable models of effective ePortfolio pedagogy and implementation that demonstrably improve student learning across multiple settings. Drawing on the campus ePortfolio projects developed by a constellation of institutions that participated in the Connect to Learning network, Eynon and Gambino present a wealth of data and revealing case studies. Their broad-based evidence demonstrates that, implemented with a purposeful framework, ePortfolios correlate strongly with increased retention and graduation rates, broadened student engagement in deep learning processes, and advanced faculty and institutional learning. The core of the book presents a comprehensive research-based framework, along with practical examples and strategies for implementation, and identifies the key considerations that need to be addressed in the areas of Pedagogy, Professional Development, Outcomes Assessment, Technology and Scaling Up. The authors identify how the ePortfolio experience enhances other high-impact practices (HIPs) by creating unique opportunities for connection and synthesis across courses, semesters and co-curricular experiences. Using ePortfolio to integrate learning across multiple HIPs enables students reflect and construct a cohesive signature learning experience. This is an invaluable resource for classroom faculty and educational leaders interested in transformative education for 21st century learners.

Cloth: 978 1 62036 504 5 / $125.00

Paper: 978 1 62036 505 2 / $35.00

E-Book: 978 1 62036 507 6 / $27.99

Higher Education Accreditation
How It's Changing, Why It Must
Foreword by Eduardo M. Ochoa
Is the accreditation system “broken” as claimed by successive Secretaries of Education and some recent reports? This book addresses this question head-on, asking whether accreditation is indeed in need of radical reform, and whether the agencies’ authority should be curtailed; or whether in fact the changes now underway – that accrediting agencies contend ensure rigorous and consistent standards and degrees that are a reliable gauge of student attainment – are moving the academy and the nation in the right direction. In a sweeping and ambitious book, Paul Gaston deploys his knowledge and experience as a peer reviewer for three regional accrediting agencies, a former board member and chair of the Association of Specialized and Professional Accreditors, and his involvement in the early stages of the Council for Higher Education Accreditation, to go beyond the polemics to explore whether a strategy that builds on the emerging values and good practices can achieve the substantive and positive improvements the public is demanding. As an introduction for readers new to the debate, he provides a brief overview of the development of accreditation, its terminology, and structure, describing how it currently works, and what it has achieved; and offers insight into the proliferation of the missions of accreditation – as well as the multiplicity of stakeholders with an interest in its outcomes – to question whether the mandate of accreditation should, as some contend, be expanded, or particular missions reassigned or abandoned. This established, he undertakes a dispassionate analysis of the arguments and recommendations of critics and supporters of the current direction of accreditation to identify common ground and explore constructive ways forward, paying specific attention to current and potential reforms of the three sectors of higher education accreditation: the seven regional accrediting associations, the national accreditors, and programmatic, or “specialized” accreditation. The book concludes by outlining a comprehensive approach to reform. His proposal would preserve practices that already work well while advancing important changes that can be incrementally implemented. The result would be a higher education accreditation structure more cost effective, more efficient, more transparent and accountable, and more responsive to institutional and public needs.

Cloth: 978 1 57922 762 3 / $37.50

E-Book: 978 1 57922 765 4 / $29.99

Introduction to Rubrics
An Assessment Tool to Save Grading Time, Convey Effective Feedback, and Promote Student Learning
Foreword by Barbara E. Walvoord
Author and Photographer Dannelle D. Stevens
This new edition retains the appeal, clarity and practicality that made the first so successful, and continues to provide a fundamental introduction to the principles and purposes of rubrics, with guidance on how to construct them, use them to align course content to learning outcomes, and apply them in a wide variety of courses, and to all forms of assignment. Reflecting developments since publication of the first edition, the authors have extended coverage to include: * Expanded discussion on use of rubrics for grading * Grading on-line with rubrics * Wider coverage of rubric types (e.g., holistic, rating scales) * Rubric construction in student affairs * Pros and cons of working with "ready-made" rubrics * Using rubrics to improve your teaching, and for SoTL * Use of rubrics in program assessment (case study) * Application of rubrics in the arts, for study abroad, service learning and students’ independent learning * Up-dated literature review

Cloth: 978 1 57922 587 2 / $125.00

Paper: 978 1 57922 588 9 / $27.50

E-Book: 978 1 57922 590 2 / $21.99

A Leader's Guide to Competency-Based Education
From Inception to Implementation
Foreword by Amy Laitinen
As interest in competency-based education (CBE) continues to grow by leaps and bounds, the need for a practical resource to guide development of high-quality CBE programs led the authors to write this book. Until now, there has been no how-to manual that captures in one place a big picture view of CBE along with the down-to-earth means for building a CBE program. A variety of pressures are driving the growth in CBE, including the need for alternatives to the current model of higher education (with its dismal completion rates); the potential to better manage the iron triangle of costs, access, and quality; the need for graduates to be better prepared for the workforce; and the demands of adult learners for programs with the flexible time and personalized learning that CBE offers. Designed to help institutional leaders become more competent in designing, building, and scaling high-quality competency-based education (CBE) programs, this book provides context, guidelines, and process. The process is based on ten design elements that emerged from research funded by the Gates Foundation, and sponsored by AAC&U, ACE, EDUCAUSE, and the Competency-Based Education Network (C-BEN), with thought partners CAEL and Quality Matters. In short, the book will serve administrators, higher education leaders, faculty, staff, and others who have an interest in CBE by: • Giving context to enable the audience to discover the importance of each design element and to help frame the CBE program (the “why”); • Providing models, checklists, and considerations to determine the “what” component for each design element; • Sharing outlines and templates for the design elements to enable institutions to build quality, relevant, and rigorous CBE programs (the “how”).

Cloth: 978 1 62036 592 2 / $125.00

Paper: 978 1 62036 593 9 / $29.95

E-Book: 978 1 62036 595 3 / $23.99

Leading Assessment for Student Success
Ten Tenets That Change Culture and Practice in Student Affairs
While both committed to providing effective programs and services that help students succeed in college and beyond, and aware of the increasing demands from internal and external stakeholders that every dollar spent benefits students and contributes to the mission of higher education, student affairs professionals have little guidance about how to create and sustain the culture of assessment to achieve these goals. This book provides the practical directions for embedding assessment in the fabric of practice. The authors in this volume – all experienced senior level leaders who have established programs that exemplify a culture of evidence-based practice – identify and explicate ten tenets of practice for leading and implementing a culture of change committed to student learning and sound assessment methods. Grounded in assessment literature, the tenets are: 1. Understand the Why of Assessment 2. Commit to Student Learning as a Primary Focus 3. Lay the Foundation for a Sustainable Assessment Culture 4. Develop Strategies to Engage Staff in a Commitment to Assessment 5. Provide Recognition and Accountability Structures 6. Reaffirm the Importance of Assessment to Anchor Cultural Change 7. Develop Sound Assessment Plans 8. Connect Assessment Plans to Divisional and Institutional Strategic Plans 9. Determine the Appropriate Methods for Assessing Programs and Services 10. Market Data to Leverage Buy-in, and Promote Utility to the Campus Community The basic premise of this book is that the Senior Student Affairs Officer must be the primary leader and spokesperson for this effort, both in setting the tone and keeping all members of the team accountable for implementation and the commitment of their units. The book opens with an overview of history and purpose and language of assessment, relates it to the educational mission of student affairs, and outlines the four elements necessary to start a culture of assessment: commitment, connection, consistency, and communication. In addressing the role of the Senior Student Affairs Officer, subsequent chapters address the process of gaining “buy-in” and the importance understanding the unique culture of the institution; provide guidance on creating an environment of trust, accountability, and transparency; and describe how to lay the foundations to sustainability through consistency and strong interpersonal and collaborative relationships among the staff. The book concludes by summarizing the essential assessment practices and tools that senior leaders need to be aware of – providing examples of assessment cycle templates that can be applied across departments – and outlining how to establish a strategic plan aligned with institutional mission that is linear, predictable and consistent, and aligned with institutional mission; as well as communicating results both externally and internally for the purposes of improvement.

Cloth: 978 1 62036 221 1 / $125.00

Paper: 978 1 62036 222 8 / $29.95

E-Book: 978 1 62036 224 2 / $23.99

Letters from the Future
Linking Students and Teaching with the Diversity of Everyday Life
This volume provides insights into the teaching and learning practices and experiences of diversity educators and their students. College-level teachers from such disciplines as biology, social work, sex education, communication, political science, English literature, and criminology share their general philosophy of teaching and the challenges they face in the classroom. This unique book integrates compelling letters from former students within each teacher’s chapter. These narratives provide insightful observations about diversity lessons learned while in class–and how classroom experiences have transferred to these former students’ professional and personal lives. This book will be useful to college teachers who currently teach courses with a diversity-focused content, or who plan to incorporate diversity content within an existing course. Directors of teaching and learning centers, coordinators of doctoral programs and TA centers will also find helpful information and insights about pedagogy, process, and learning outcomes.

Paper: 978 1 57922 187 4 / $31.95

Meaningful and Manageable Program Assessment
A How-To Guide for Higher Education Faculty
In this book, the authors provide readers with a straightforward approach to doing assessment in a way that is meaningful, manageable, and sustainable over time. Including a straightforward overview of assessment concepts and principles and practical, easy-to-follow instructions for multiple assessment tools and key steps in the assessment process, this book is a handy, all-in-one how-to guide. In addition, the text guides readers toward the development of a culture of assessment. Writing in a conversational tone that has helped the authors to successfully teach assessment principles and practices to faculty and administrators from a variety of academic disciplines and institutions, the book reads as if a friendly, supportive assessment professional is by your side. The book begins with an overview of the assessment process and key assessment concepts and principles. Subsequent modules provide detailed instructions and specific tips for carrying out each step of the process, including three modules focused on creating and implementing specific assessment measurement tools. The authors recommend readers begin by reading Module 1, which provides a framework that will enhance understanding of each of the steps of the process that are spelled out in detail in subsequent modules. However, after that, each of the modules is designed to stand alone. Readers need not read the modules in order nor do they need to read all of them in order to benefit from the authors’ guidance. In addition, the authors have created a video to accompany Module 10 in which they take readers step-by-step through the use of Excel spreadsheets to organize and present assessment data.

Cloth: 978 1 62036 563 2 / $125.00

Paper: 978 1 62036 564 9 / $29.95

E-Book: 978 1 62036 566 3 / $23.99

Outcomes-Based Academic and Co-Curricular Program Review
A Compilation of Institutional Good Practices
Foreword by Ralph Wolff
This book offers far more than an introduction to the principles of assessment of student learning outcomes in the context of program review. Within a clearly structured framework, it systematically shares the good practices of some forty institutions recognized by independent scholars for their improvements in teaching/learning, research, and service, to offer examples and ideas for others to learn from and adapt. While the book focuses on assessment of the teaching mission, these same practices apply equally to student affairs, service and research activities. This book is intended for faculty, administrators and staff responsible for implementing and sustaining outcomes-based assessment program review. It aims to help them understand the "what", "why" and "how" of outcomes-based assessment program review. Rather than adopting a prescriptive approach, it provides a rich array of case studies and ideas as a basis for reflection and discussion to help institutions develop solutions that are appropriate to their own missions and cultures. This book answers such questions as what does good outcomes-based assessment program review practice look like from an institutional perspective? How have others initiated and conducted the process? Why did they choose their particular approaches; and who is doing replicable work? It links effective assessment practices with cyclical program review so that the single process of outcomes-based assessment informs many purposes: program review, strategic planning, professional accreditation, institutional accreditation, and possibly even the assessment of general education. This book illustrates the components of outcomes-based assessment program review, presents the criteria for identifying good practices and suggests steps for implementing a sustainable outcomes-based assessment program--and does so in a way that will engage readers in critical inquiry about what works well and what needs to be improved.

Cloth: 978 1 57922 140 9 / $125.00

Paper: 978 1 57922 141 6 / $27.50

Outcomes-Based Program Review
Closing Achievement Gaps In and Outside the Classroom With Alignment to Predictive Analytics and Performance Metrics
Foreword by Ralph Wolff
Second Edition This book introduces the reader to the principles of assessment of student learning outcomes in the context of program review, and illustrates how to implement a sustainable outcomes-based assessment program review process based on over 30 case studies of exemplary practice across a range of institutional types. Since publication of the first edition just over a decade ago, the landscape of higher education has been transformed. With the emergence of competency-based education, the questioning of the value of a post-secondary degree, the explosion of neuroscientific research, the emphasis on metacognition, as well as demographic changes in who is going to college and why, new questions are being asked and new methods of collecting data have multiplied. This new edition retains the goals of the first--which is to inform institutional self-reflection of how well the organization is achieving its intended purpose--in a manner that is reflective, adaptive, and collaborative, but which recognizes today’s changed environment. Among the new topics Marilee J. Bresciani Ludvik introduces in this edition is how to appropriately connect outcomes-based program review (OBPR) to performance indicators and predictive analytics and develop meaningful new performance metrics to inform our understanding of the student experience. She also addresses the intersection of OBPR with competency-based assessment, introduces the reader to new concepts and terminology, and demonstrates the implications of neuroscientific research for learning and development and how that influences OBPR design. All the cases, a signature feature of the first edition to illustrate best practice, have been replaced for this edition. Bresciani Ludvik postulates the importance of developing institutions as learning organizations where OBPR is designed collaboratively between student services, academic services, business services professionals, and faculty. Each chapter concludes with key learning points as well as questions for organizational leadership to promote ongoing professional development as institutions implement OBPR practices that are appropriate for their specific contexts.

Cloth: 978 1 62036 229 7 / $95.00

Paper: 978 1 62036 230 3 / $35.00

E-Book: 978 1 62036 232 7 / $27.99

Real-Time Student Assessment
Meeting the Imperative for Improved Time to Degree, Closing the Opportunity Gap, and Assuring Student Competencies for 21st-Century Needs
Foreword by George D. Kuh
This book challenges institutions and their programs to prioritize the use of chronological assessment results to benefit enrolled students in comparison with the more common practice of prolonged assessment cycles that generally benefit future students. Peggy Maki advocates for real-time assessment processes to identify patterns of underperformance and obstacles that require timely interventions for enrolled students to succeed. In tandem with the sets of educational practices and policies that many institutions have now undertaken to close achievement and graduation rates across our diverse student demographics, such as developing clear degree pathways, she calls on all higher education providers – if they are to remain relevant and meet their social purpose in our complex world – to urgently recalibrate their assessment processes to focus on currently enrolled students’ progress towards achieving a high-quality degree, regardless of when they matriculate or re-enter higher education. She demonstrates that we already have sufficient examples and evidence to implement real-time assessment of students as they progress through their studies. She draws on the practices of specialized accredited programs, such as those in the professions that assess in real time; on the experiences of institutions that have adopted competency-based education; and on the affordances of technologies that now provide faculty and students with up-to-the-minute diagnostics. She identifies the six principles necessary to implement a real-time assessment process, illustrated by case studies of how campuses have operationalized them to advance students’ equitable progress towards achieving a high-quality degree; and demonstrates the benefits of real-time assessment compared to more future-oriented processes, among which is engaging students in reflecting on their own progress along their degree pathways. She advocates for the use of well documented national outcomes-based frameworks such as Liberal Education and America’s Promise (LEAP), its aligned Valid Assessment of Learning in Undergraduate Education scoring rubrics ( VALUE), the Degree Qualifications Profile, and discipline-based outcomes assessments to ensure high-quality degrees that meet well-defined standards and criteria. She also identifies how data systems and technological developments help to monitor closely and respond in time to students’ patterns of underperformance. The book is an urgent call for higher education to achieve the values of equity, transparency and quality it espouses; and ensure that all students graduate in a timely fashion with the competencies they need to be active and productive citizens.

Cloth: 978 1 62036 487 1 / $125.00

Paper: 978 1 62036 488 8 / $29.95

E-Book: 978 1 62036 490 1 / $23.99

Student Affairs Assessment
Theory to Practice
With the recognition of the integral role of student affairs in student education, and with stakeholders requiring increasing accountability at a time of tight resources, it has become imperative that staff be familiar with and competent in undertaking assessment. This book provides student affairs staff with the grounding they need to integrate assessment into how they design and monitor the programs, services, and activities they create to contribute to students’ development. This book is intended both as a text for student affairs and higher education master’s programs, and as a practical guide for early career staff who have had little formal preparation in assessment. It can be used for self-study or in professional development workshops. For divisions, departments, or units getting started with assessment, the discussion questions at the end of the chapters can engage staff in the process of developing an effective assessment culture. This book provides a thorough introduction to all aspects of assessment, assuming no prior knowledge, and illustrated throughout with examples of application in student affairs settings. Key elements include: • Takes into account the latest standards and competencies defined by AAC&U, ACPA, AER, CAS, NASPA, and others • Introductory and comprehensive • Provides essential background and theory • Covers preparation, planning and design • Describes the full range of assessment methods • Introduces principles and methods of qualitative and quantitative analysis • Guidance on using and sharing results • Addresses cultivating and sustaining a culture of assessment • Considers ethical and political concerns • Covers use of technology • Illustrated throughout by examples of practice in student affairs.

Cloth: 978 1 62036 335 5 / $125.00

Paper: 978 1 62036 336 2 / $35.00

E-Book: 978 1 62036 338 6 / $27.99

Student Success Modeling
Elementary School to College
Foreword by Sarita E. Brown
This book focuses on one of the key questions in education: What determines a student’s success? Based on twenty years of work on student success, Ray Padilla here presents two related models he has developed that both provide a framework for understanding success and indicate how it can be enhanced and replicated. The research and theory that inform his models are covered in detail. He defines student success simply as progress through a program of study, such that the student and others expect him or her to complete it and be promoted to the next level or graduate. Rather than focusing on the reasons for failure or drop out, his approach focuses on understanding the factors that account for student success and that enable many students, some of them under the most challenging circumstances, to complete all program requirements and graduate. The models provide schools and colleges with an analytical tool to uncover the reasons for student success so that they can develop strategies and practices that will enable more students to emulate their successful peers. They address the characteristics of the students—such as motivation and engagement, the ability to surmount barriers, and persistence—and similarly surface the characteristics of teachers, the educational institution, its resources, and the contexts in which they interact. The process provides administrators with a clear and appropriate strategy for action at the level of each individual unit or subpopulation. Recognizing the need to develop general models of student success that also can be applied locally to specific situations and contexts, the book presents Padilla’s Expertise Model of Student Success (EMSS) that can be applied to general populations, as well as the Local Student Success Model (LSSM) that can be used to drive local institutional strategies to improve student success. The book demonstrates how the models have been applied in settings as diverse as a minority high school, a community college, and an Hispanic Serving Institution, and for such purposes as comparing a high-performing and a non high-performing elementary school. Contributors: * Kimberly S. Barker is an assistant professor at Texas A&M University-Kingsville, System Center San Antonio. She is currently working in the College of Education, Department of Curriculum and Instruction. * Mary J. Miller is the Instructional Compliance Director for the Edgewood Independent School District in San Antonio, Texas. Prior to this appointment, she served as an elementary school principal for ten years. * George E. Norton is the Assistant Vice President of Student Affairs for Admissions, Orientation & Transition Services at The University of Texas at San Antonio. * Ralph Mario Wirth is an administrator and director of educational planning at The San Antonio School for Inquiry and Creativity, as well as lead researcher for the Democratic Schools Research Institute, Inc.

Cloth: 978 1 57922 326 7 / $125.00

Paper: 978 1 57922 327 4 / $34.95

Taking Ownership of Accreditation
Assessment Processes that Promote Institutional Improvement and Faculty Engagement
Preface by Judith A. Ramaley
This book demonstrates how a participatory approach to assessment and accreditation in their new forms creates a synergy for learner-centered education. It is a guide to approaching the accreditation process from a campus-wide perspective of ownership--illustrated by rich descriptions of how faculty, students, and administrators at California State University Monterey Bay engaged with and successfully focused their accreditation processes on the improvement of their practices. The approach that the authors describe was driven by a commitment to go beyond satisfying the accreditation expectations so as to promote ongoing and long-term improvement of student learning. It also reflects the shift of responsibility for assessment within institutions from a designated office to individual faculty and staff, entire departments, and the campus as a whole. The authors document strategies that are practical—ready to use or adapt—that are appropriate for all campuses. They also provide guidelines for the documentation process that accreditation demands. They demonstrate how they reduced traditional resistance to assessment by emphasizing its use for the improvement of student learning, helping faculty with their own teaching, and creating frameworks for continuing improvements that are valued by faculty. The authors emphasize the need for every institution to take into account its unique mission, vision, and core values; and to recognize the importance of individual departmental cultures. Although their accreditation "triggered" CSUMB’s engagement with assessment, the authors discuss other opportunities for jump-starting the process.

Cloth: 978 1 57922 175 1 / $125.00

Paper: 978 1 57922 176 8 / $31.95

Thirteen Strategies to Measure College Teaching
A Consumer’s Guide to Rating Scale Construction, Assessment, and Decision-Making for Faculty, Administrators, and Clinicians
Foreword by Michael Theall
* Student evaluations of college teachers: perhaps the most contentious issue on campus * This book offers a more balanced approach * Evaluation affects pay, promotion and tenure, so of intense interest to all faculty * Major academic marketing and publicity * Combines original research with Berk’s signature wacky humor To many college professors the words "student evaluations" trigger mental images of the shower scene from Psycho, with those bloodcurdling screams. They’re thinking: "Why not just whack me now, rather than wait to see those ratings again." This book takes off from the premise that student ratings are a necessary, but not sufficient source of evidence for measuring teaching effectiveness. It is a fun-filled--but solidly evidence-based--romp through more than a dozen other methods that include measurement by self, peers, outside experts, alumni, administrators, employers, and even aliens. As the major stakeholders in this process, both faculty AND administrators, plus clinicians who teach in schools of medicine, nursing, and the allied health fields, need to be involved in writing, adapting, evaluating, or buying items to create the various scales to measure teaching performance. This is the first basic introduction in the faculty evaluation literature to take you step-by-step through the process to develop these tools, interpret their scores, and make decisions about teaching improvement, annual contract renewal/dismissal, merit pay, promotion, and tenure. It explains how to create appropriate, high quality items and detect those that can introduce bias and unfairness into the results. Ron Berk also stresses the need for “triangulation”--the use of multiple, complementary methods--to provide the properly balanced, comprehensive and fair assessment of teaching that is the benchmark of employment decision making. This is a must-read to empower faculty, administrators, and clinicians to use appropriate evidence to make decisions accurately, reliably, and fairly. Don’t trample each other in your stampede to snag a copy of this book!

Cloth: 978 1 57922 192 8 / $125.00

Paper: 978 1 57922 193 5 / $32.50

Top 10 Flashpoints in Student Ratings and the Evaluation of Teaching
What Faculty and Administrators Must Know to Protect Themselves in Employment Decisions
ATTENTION: ALL FACULTY & ADMINISTRATORS “Another book on student ratings? Are you kidding me?” “Nope, but this one is REALLY different.” Another review of the research or step-by-step on how to develop and interpret rating scales? NOT! (Berk did that with Thirteen Strategies) Designed to solve YOUR problems, conflicts, and confusion about how to evaluate teaching. Written expressly for YOU with Berk’s signature sense of humor.

FLASHPOINT: a critical stage in a process, trouble spot, contentious issue, volatile hot button, or lowest temperature at which a flammable liquid will give off enough vapor to ignite

The “flashpoints” covered are the topics that pop up the most frequently and heatedly on listservs, blogs, and the literature. Each flashpoint is defined succinctly, options are presented, and then evidence-based recommendations for concrete action steps are proffered in an effort to stop the popping. The recommendations are grounded in psychometric, professional, and legal standards. The last-named, in particular, can protect you from costly litigation. If you hire, promote, demote, and fire full- and part-time faculty based on student ratings and other measures, then you are vulnerable to violations of federal anti-discrimination laws. Several flashpoints address procedures you can take to stay out of court. If you are a faculty member, you need to know whether your institution’s measures of teaching are appropriate and defensible, and what you should do if they are not. Four sample “flashpoints” and solutions: • Use of global items for summative decisions. SOLUTION: “Cease & desist” and use scale and subscale ratings • Low response rate in online administrations. SOLUTION: 20 strategies to increase rates • Scales to evaluate online and blended/hybrid courses. SOLUTION: 7 strategies are suggested and evaluated • Use of ratings for contract renewal, pay raise, teaching awards, and promotion and tenure. SOLUTION: Applying 80/20 rule for adverse impact to avoid lawsuits related to unequal pay, gender, race, ethnicity, and age discrimination

Cloth: 978 1 57922 980 1 / $125.00

Paper: 978 1 57922 981 8 / $19.95

E-Book: 978 1 57922 983 2 / $15.99